Good news everyone! We’re continuing to make improvements to our ticketing and entry processes for 2018 in order to provide you with the best experience possible. One of those improvements is the use of a service and mobile app that you may already be using called Flash Seats.

What are Flash Seats?

Flash Seats is an ID-based digital ticketing system available through AXS that allows you to enter an event with any form of convenient digital ID, such as a credit card or a Mobile ID through the Flash Seats mobile app. This concept, similar to the e-ticket in the airline industry, allows you to manage your tickets via the Internet. It also gives you the ability to sell, buy, and transfer seats through a marketplace endorsed by your team or venue. If you’d like to learn more, here is the Flash Seats FAQ.

Why the change?

We made the change because we heard how you wanted a quicker and more streamlined process at entry, and we believe this will make things simpler and considerably faster. We also understand your stress when your badge doesn’t arrive in the mail on time or you need an address change or you forgot your badge at home. Flash Seats should help to solve a number of issues that have arisen in previous years.

Why can’t I select the mailing option anymore?

This year, there will not be a mailing option. Instead, everyone will be using Flash Seats. The idea is to cut down on the issues around mailing – things like address changes, and badges getting lost in the mail or never arriving. We also plan for this to significantly streamline entry by creating a system that works equally for everyone.

Will I still get a badge?

Yes, you will!

What about Speed Pass holders? Do they use Flash Seats, too?

Yes, Speed Pass holders will use Flash Seats, too. Onsite at the convention, there will be a dedicated line where Speed Pass holders will be able to redeem their badges during certain hours. Additional details about this will be available closer to con.




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